Our commitment

The safety and well-being of all children

Wonthaggi Neighbourhood Centre is committed to the safety and well-being of all children. Everyone who works, volunteers or takes part in our programs is asked to read and follow our Child Safety Code of Conduct.

A code everyone follows

Our Child Safety Code of Conduct sets out how staff, volunteers, mentors and participants are expected to behave. Everyone in the L2P program, learners and mentors alike, agrees to it.

Written policy and procedures

Our Child Safety and Well-Being Policy and Procedures document sets out how we keep children safe and what we do if a concern is raised. You can download both below.

Concerns are taken seriously

If you are worried about the safety or well-being of a child at the Centre or in any of our programs, please tell us. Every concern is followed up.

Our child safety documents

Both documents are also listed with our other policies and procedures on the Governance page.

Speak up

How to raise a concern

If you have a concern about the safety or well-being of a child at Mitchell House, or in any program we run, please raise it with us. You can speak to the Centre Manager in person at 6 Murray Street, Wonthaggi, call the Centre on (03) 5672 3731, or email manager@wonthaggineighbourhoodcentre.com.

You do not need to be certain before you speak up. If you are worried, tell us and we will look into it.

If a child is in immediate danger, call 000.

Governance

All our policies in one place

Wonthaggi Neighbourhood Centre is a not-for-profit run by a volunteer Committee of Management. Our full set of policies and procedures is on the Governance page.